SocialDesk AI SocialDesk AI
Now with Agentic AI Workflows

The Enterprise Social CX
Command Center

Unify every social channel, automate replies with AI, publish on schedule, and turn customer conversations into measurable results — all from one clean workspace.

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Omni-Publishing Smart Inbox AI Automation Social Listening Workflow Engine Deep Analytics SLA Management
Everything you need

One platform, every channel

Unified Smart Inbox

Bring messages, comments, reviews, and mentions from every channel into one inbox. AI triages, tags, and routes each conversation with SLA indicators built in.

FacebookInstagramWhatsAppXTikTok

Omni-Channel Publishing

Create, schedule, and auto-publish content across every platform. Calendar and grid views, approval flows, and best-time recommendations.

CalendarAuto PublishApprovalsBest time

Agentic AI Workflows

AI that handles routine questions, drafts replies in your brand voice, and escalates complex issues to a human — replying in the customer's language.

Multi-provider AIRAG Knowledge BaseAuto-escalateAR + EN

Analytics & SLAs

Response-time SLAs, sentiment, channel performance, and publishing results — turned into live dashboards and exportable reports.

Live MetricsSentimentSLA ReportsExport

Visual Workflow Builder

Drag-and-drop automations that trigger on keyword, sentiment, channel, or time. Built for non-engineers, with webhooks for the rest.

TriggersMulti-stepWebhooksn8n Sync
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