Refund Policy

If SocialDesk AI isn’t right for you, request a refund within 14 days of your first payment for a paid plan (Starter, Pro, or Enterprise) and we’ll refund that payment in full. No questions asked.

Monthly renewal payments are not refundable once the renewal has been charged. To avoid the next charge, cancel before your renewal date.

You can cancel anytime from Billing in your workspace. Your plan stays active until the end of the period you’ve already paid for, then your workspace moves to the Free plan. We don’t charge cancellation fees.

Upgrades take effect immediately. Downgrades take effect at the start of your next billing period. Partial months are not refunded.

Duplicate charges or charges made in error are always refunded in full, whenever you report them.

Email info@socialdesk-ai.com from the email address on your account and include your order number (it’s on your receipt). We reply within 2 business days.

Payments are processed by our reseller, Lemon Squeezy, who appears on your statement. Refunds go back to your original payment method; your bank may take 5–10 business days to show it.

We may decline refunds for accounts suspended for breaking our Terms of Use or for clear abuse of this policy (for example, repeated sign-up and refund cycles). This policy does not affect your rights under applicable consumer law.